Expert Commercial Roofing, Solar, and Hail Insurance Claim Assistance for Businesses

Shingles • Metal • TPO • PVC • EPDM • Mod-Bit • Coatings

Manufacturer-Backed Material & Labor Warranties

TPO: No Dollar Limit (NDL) warranties available for up to 30 years
Metal: Manufacturer warranties available for up to 50 years
Shingles: Manufacturer warranties ranging from 20 years to lifetime

Warranty coverage varies by product and roofing system installed.

The Hearts and Hammers Company Mission

Benefiting Local Causes With Donations From All Our Jobs

At Hearts and Hammers, we’re committed to making a meaningful impact in every community we serve. For each roofing project we complete, we donate to a local cause near the job site or to a local Feeding America food bank. By supporting organizations that address the specific needs of each area, we aim to leave a lasting, positive impact beyond the work we do on the roof.

Home & Business Roofing Services

Replacement & Retrofit

Complete roof replacement and retrofit solutions for homes and commercial properties, tailored to your building, your schedule, budget, and the protection you need for years to come.

Shingles · TPO · PVC · EPDM · METAL

Storm & Claim Support

Replacement & Retrofit

Thorough damage inspections, detailed documentation, and coordination with your insurer and claim professionals to help move your claim forward and restore your home or commercial property.

HAIL · WIND · EMERGENCY

Service & Management

Replacement & Retrofit

Service & Management

Responsive repairs, preventive maintenance, and clear roof condition reports for homeowners, commercial property owners, and property managers.

REPAIR · INSPECT · PLAN

Storm Restoration Experts

When storms damage your roof, we help you move forward with confidence.

Storm & Insurance Claim Expertise

When storms damage your home or commercial property, Hearts & Hammers helps you move forward with confidence. Whether you have a shingle roof, metal roof, or flat TPO roof, our experienced team understands what to look for and what a proper restoration requires.

Before You File

We inspect your roof, document the damage, and explain the recommended repairs or replacement. When coverage questions arise, we coordinate with the appropriate licensed claim professionals so you can make an informed decision.

Throughout Your Claim

We provide detailed photographs, inspection findings, and roofing estimates that account for the necessary materials, labor, and installation requirements. Working with your insurance company’s representatives and your claim professionals, we help:

Keep the review moving and address requests for roofing information.
Identify overlooked damage and necessary roofing items.
Support accurate payment for the full scope of covered roofing work.

From Construction to Completion

We manage the roofing work, keep you informed, and plan around your family, tenants, or business operations. Our involvement continues through quality checks, final documentation, and project closeout.

See the Process in Action

Explore real residential and commercial projects below, following our inspection and insurance claim support process from start to finish. See how detailed damage documentation, insurance inspection coordination, and careful construction come together to restore each property.

Our Insurance Claim Process

1 — Inspect & Document
We inspect your roof, photograph its condition, and gather supporting weather data to document damage consistent with the reported storm.

2 — Evaluate Before Filing
We help you decide whether a claim makes sense based on documented storm damage, a storm date supported by weather data, and estimated out-of-pocket costs. We also recommend having licensed insurance professionals confirm your roof coverage, deductible, and whether replacement-cost benefits apply or payment is limited.

3 — Coordinate the Insurance Inspection
We meet with the insurance company’s representative on-site to review documented damage, explain the necessary roofing work, and provide supporting photographs and estimates.

4 — Restore & Complete
Once the roofing scope, pricing, and authorization are in place, we complete the agreed repairs or replacement with careful project management, quality checks, and clear communication. We finish with a final walkthrough, project documentation, and applicable warranties.

Our Claim Inspection Process by Roof Type

Metal Roof Hail Inspection

We use chalk to highlight hail dents so their size and distribution are easier to photograph. We also inspect for water-retaining depressions, damaged seams, and compromised protective coatings. Many steel roofs rely on zinc or aluminum-zinc coatings to resist rust. Coating damage and persistent moisture can increase corrosion risk, so we evaluate these conditions individually rather than assuming every dent will rust.

Shingle Roof Hail Inspection

We inspect for hail impacts, loosened or missing granules, and cracks or tears in the shingle mat. Granules protect the underlying asphalt from the sun’s ultraviolet rays. Significant hail-related granule loss can expose that asphalt, accelerating deterioration over time. Even without a visible hole or immediate leak, impact damage can shorten the roof’s service life.

Flat Roof Hail Inspection

The video shows a PVC roof inspection. Hail can puncture or fracture single-ply membranes and damage the insulation beneath them, including polyiso (ISO) board. We inspect surface impacts and look for signs that further evaluation beneath the membrane is needed. Documenting both layers helps establish the necessary repair scope for insurance review, with coverage determined by the policy.

Cedar Roof Hail Inspection

Hail can crack or split cedar shakes, potentially compromising their ability to shed water. We inspect for impact marks and associated fractures, photograph affected areas, and distinguish storm damage from natural weathering. This helps establish the extent of damage and the appropriate repairs or replacement.

Metal Roof Hail Claim

We use chalk to highlight hail dents and inspect metal panels for coating damage, affected seams, and drainage concerns. We document our findings, prepare roofing estimates, and meet with the insurer’s representative to explain the necessary work. Once the scope and authorization are in place, we complete the repairs or replacement. Coverage depends on your policy.

Shingle Roof Hail Claim

We inspect each shingle slope for hail bruising, fractures, and granule loss, then document the damage and check nearby vents and gutters for matching impact marks. We meet with the insurer, present our findings, explain the necessary roofing work, and answer questions about our estimate. If approved, we complete the roof work; coverage depends on your policy.

Flat Roof Hail Claim

We inspect modified bitumen, TPO, and PVC roofs for hail impacts, fractures, punctures, and potential insulation damage. On modified bitumen roofs like the example below, we also check for granule loss. We document the damage, check nearby metal components for supporting impact marks, and meet with the insurer to present our findings and explain the necessary roofing work. If approved, we complete the repairs or replacement; coverage depends on your policy.

CONTACT • (706) 969-2333

Gainesville, GA — 3443 McKenzie Dr, Gainesville, GA 30506

Columbus, OH — 21 E State St, Suite 200, Columbus, OH 43215

Raleigh, NC — 176 Mine Lake Ct, Suite 100, Raleigh, NC 27615

Anderson, SC — 313 Bertha Dr, Anderson, SC 29625

Charleston, SC — 2015 Albert Storm Ave, Moncks Corner, SC 29461

Harrisonville, MO — 117 S Lexington ST STE 100, Harrisonville, MO 64701

Dallas, GA (Dallas Metal Products) — 101 Technology Drive, Dallas, GA 30132

Roofing and Storm Restoration Experts

Shingles • Metal • TPO • PVC • EPDM • Mod-Bit • Coatings

The Hearts and Hammers Company Mission

Benefiting Local Causes With Donations From All Our Jobs

Home & Business Roofing Services

Replacement & Retrofit

Replacement & Retrofit

Replacement & Retrofit

Storm & Claim Support

Replacement & Retrofit

Replacement & Retrofit

Service & Management

Replacement & Retrofit

Service & Management

Storm Restoration Experts

When storms damage your roof, we help you move forward with confidence.

Our Insurance Claim Process

Our Claim Inspection Process by Roof Type

Metal Roof Hail Inspection

Shingle Roof Hail Inspection

Flat Roof Hail Inspection

Cedar Roof Hail Inspection

Metal Roof Hail Claim

Shingle Roof Hail Claim

Flat Roof Hail Claim

CONTACT • (706) 969-2333

Tell us about your roof, and we’ll be in touch. Prefer texting? Text (706) 969-2333

Roofing and Storm Restoration Experts

Shingles • Metal • TPO • PVC • EPDM • Mod-Bit • Coatings

The Hearts and Hammers Company Mission

Benefiting Local Causes With Donations From All Our Jobs

Home & Business Roofing Services

Replacement & Retrofit

Replacement & Retrofit

Replacement & Retrofit

Storm & Claim Support

Replacement & Retrofit

Replacement & Retrofit

Service & Management

Replacement & Retrofit

Service & Management

Storm Restoration Experts

When storms damage your roof, we help you move forward with confidence.

Our Insurance Claim Process

Our Claim Inspection Process by Roof Type

Metal Roof Hail Inspection

Shingle Roof Hail Inspection

Flat Roof Hail Inspection

Cedar Roof Hail Inspection

Metal Roof Hail Claim

Shingle Roof Hail Claim

Flat Roof Hail Claim

CONTACT • (706) 969-2333

Tell us about your roof, and we’ll be in touch. Prefer texting? Text (706) 969-2333

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